Bridging China respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our website, account features, tour applications, and related services.
Information We Collect
We may collect account information such as your name, email address, profile details, login provider, and authentication records. If you register for tours, submit requests, or otherwise interact with the site, we may store the content of those interactions and related timestamps.
When you pay for tours or services, payment and billing information may be processed by our payment service providers. We do not intentionally store full card numbers on our own servers.
We may also collect technical information such as IP address, browser type, device information, pages viewed, referral sources, and diagnostic logs to keep the site secure and reliable.
How We Use Information
We use information to provide the website, authenticate users, manage tour and service requests, process payments, respond to requests, prevent abuse, improve performance, and comply with legal obligations.
Service Providers
We rely on trusted service providers for hosting, authentication, database storage, email delivery, payments, media delivery, and security. These providers may process information on our behalf only as needed to deliver their services.
Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect accounts, and measure site performance.
Sharing
We do not sell your personal information. We may share information with service providers, when required by law, to protect rights and safety, or as part of a business transaction such as a merger, acquisition, or transfer of assets.
Data Retention
We keep information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, and satisfy legal or operational requirements. Account-related records may remain in backups for a limited period after deletion.
Your Choices
You can update account details, unsubscribe from communications where available, and request access, correction, or deletion of your personal information. Some information may need to be retained for security, billing, legal, or fraud-prevention reasons.
Children
Bridging China is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. When we make material changes, we will update the effective date or provide additional notice where appropriate.
Contact
If you have questions about this policy or your personal information, please contact Bridging China through the contact channel provided on the website.